Our Return Policies
All bras are eligible for return or exchange within 30 days of delivery.
Please make sure items are eligible for a return:
- Item is returned within 30 days of receipt.
- Item must be unworn, unaltered, unwashed (no perfume or deodorant markings). Soiled garments will not be accepted for a return.
- Item must have all original tags.
- All gift accessories must also be returned in original pouches, undamaged.
KARÈSTM reserves the right to refuse a return if the item does not conform to any of the requirements listed above.
- Once the item is received, it will be inspected to ensure eligibility. Upon approval, your refund will be processed.
- Refund will be issued to your original payment method.
- Refund will appear on your credit card within 5 to 10 business days.
- Any returned items that do not comply with KARÈSTM’ return policy will be denied refund.
Please click here to start a Return or an Exchange:
Can you clarify shipping costs?
- Once an order is placed, shipping fees are covered by KarèsTM for a limited time only in Canada and USA.
- Please note, the shipping fees on your returns are non-refundable.
- Exchange fees will be covered by KarèsTM upon item returned initiated through our Return Center Portal.
- For returns, the shipping fees will be covered by the customer.