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Returns & Exchanges

Our Return Policies


All bras are eligible for return or exchange within 30 days of delivery.

Please make sure items are eligible for a return:

  • Item is returned within 30 days of receipt.
  • Item must be unworn, unaltered, unwashed (no perfume or deodorant markings). Soiled garments will not be accepted for a return.
  • Item must have all original tags. 
  • All gift accessories must also be returned in original pouches, undamaged.

KARÈSTM reserves the right to refuse a return if the item does not conform to any of the requirements listed above.

Refund process

  • Once the item is received, it will be inspected to ensure eligibility. Upon approval, your refund will be processed.
  • Refund will be issued to your original payment method.
  • Refund will appear on your credit card within 5 to 10 business days.
  • Any returned items that do not comply with KARÈSTM’ return policy will be denied refund.

Please click here to start a Return or an Exchange:


Can you clarify shipping costs?

  • We offer flat rate shipping of only $5 across Canada and the USA
  • Please note, the shipping fees on your returns are non-refundable. 
  • Exchange fees will be covered by KarèsTM upon item returned initiated through our Return Center Portal.
  • For returns, the shipping fees will be covered by the customer.